The product team is the core at Jobiqo. Aligned with Jobiqo's vision - helping people to find jobs online - we strive to provide a powerful and flexible solution to our customers and to constantly improve and extend our existing software. Our product team is consistently monitoring the global job board market as well as performance data across all job boards to anticipate trends and build new features. The core of the Jobiqo job board platform solution can easily be extended by upgrading your package or extending it with available add-ons (Note: subject to additional charges).
Sprints
You will benefit from biweekly, automatic product releases at no additional cost or coordination effort. Note that some add-ons may be subject to extra charges (setup & monthly fee) or require a package upgrade.
Depending on whether your job board is currently in a pre-launch phase or is already live, the impact of any changes carried out within our sprints will differ. While before your GoLive, all changes will directly be pushed to your preproduction site, the releases post-launch are done on a biweekly basis:
Our biweekly sprints are started with our planning meeting, where new tasks are reviewed. The priority of the task, but also other factors (e.g. dependencies on other features, development capacities) will determine whether the job will make it to our "sprint backlog". The goal is that all tasks from the sprint backlog are finished within two weeks and tested thoroughly on our preproduction and staging sites.
Change Request Process
Of course, we also collect your feedback. If you have an idea for a new feature at Jobiqo, please provide as much information as possible to us. Mainly, we need to know what the current situation/problem looks like, and what outcome you would like to achieve. In the article "I have an idea for a new product improvement, what can I do?", we provide you with detailed information on how you can help us process your request.
After you sent the information or product will evaluate your request. Most likely, new features affect also other areas of our solution. This is why it is vital to evaluate the business impact, market demand, dependencies on existing features and workflows, and dependencies for future product releases and rollouts.
After the ticket has been evaluated, there are four possible outcomes:
- We already have an existing feature and can set it up for you: Your contact at Jobiqo will provide you with details on the existing solution. Please consider potential setup costs and increased monthly costs or an upgrade to the next available package may be necessary.
- The idea is approved and added to our product roadmap: In this case, the new feature is considered a product improvement and will not be charged to you. The timeline depends on the product roadmap and other upcoming topics. You will be informed via the release notes once the task has been deployed.
- The idea is approved as a customisation: If the product team's evaluation shows for example, that the feature is not a common request or is highly dependent on other existing workflows, we may consider this as customisation. In this case, the effort will be charged to you based on an estimation and an hourly rate. Your point of contact at Jobiqo will contact you in regards to the timings of the implementation.
- The idea is not approved and is not suitable for customization: While this is an exceptional case, the idea has a significant impact on one of our standard features that would prevent the future roll-out of upgrades and new features on your job board. Please remember that we always try to ensure that your job board can benefit from all future product improvements. This is why certain areas in the code should remain with the standard. Rest assured that your point of contact will try to evaluate other workarounds together with you, if necessary.